With members across the US and Canada, ATRA’s
network of automatic transmission repair
professionals can offer you repair and warranty
coverage anywhere you’re likely to drive. Because,
wherever you go there’s always an ATRA member
nearby.
With over 1,900 Member shop across the USA and
Canada, ATRA is the largest automatic transmission
repair network in the world… more than twice the
size of the largest chain in the
US. This
means that no chain can provide better warranty
coverage than ATRA’s network of professional service
centers.
Every ATRA Rebuilder Member must adhere to ATRA’s
Code of Ethics. ATRA’s standards for providing
honest, professional service. So, when you take your
car to an ATRA Rebuilder Member, you’re assured of
polite, professional service, at an honest price.
And not just automatic transmission repair: most
ATRA Rebuilder Members also provide diagnostic and
repair service for manual transmissions, clutches,
differentials, driveshafts, drive axles, and
transfer cases.
The Rebuilder Members of ATRA agree that while they
remain members of the Association, they will
practice the pledges of the Association code of
Ethics: that they will adhere to the Service and
Repair definitions which are part of the ATRA
By-Laws; that they will subscribe to the Guarantee
Standards which are shown herein; and that they will
practice the Advertising standards of the
association as per the following:
THE ATRA CODE OF ETHICS AND MEMBER
PLEDGE
for Rebuilder
Members of the
Automatic Transmission Rebuilders Association
As members of ATRA, we pledge to ourselves and to each other to diagnose transmission problems for customers and for each other in an expert and honest manner, and to state that the removal of a transmission from a vehicle in correction of its problems is necessary, only when this is the case.
• We further pledge to provide prompt and courteous
in-car diagnosis on behalf of customers of other
member shops free of charge (Members may assess a
charge up to one (1) hour of diagnostic time for
electronic testing and scanning based on the current
Golden Rule rate provided the charge is agreed to in
advance by the warranting Member).
• We further pledge to act with integrity, and to
speak at all times in a responsible manner, and in
all ways to adhere to the concept of the Golden Rule
in our dealings with the motoring public and with
our competitors of industry.
• We further pledge ourselves to the promotion and
improvement of the automatic transmission service
and repair industry through maintaining the highest
standards for parts and workmanship quality at our
places of business.
• We further pledge ourselves to the continual
training and retraining of ourselves and our
employees, in order to keep abreast of the constant
changes in the state of the art of our industry.
• We pledge to have ourselves and our employees
tested and certified on a continuing basis in such a
manner as will demonstrate the ATRA member shops are
staffed with capable personnel.
• We finally pledge that such transmission assemblies as we represent to the consuming public and to other members as “rebuild”, will have been re-processed according to the Association Rebuilding Standards and Definitions as outlined in these By-Laws.
For more information contact ATRA at 1-866-GO-4-ATRA (1-866-464-2872).